FAQ
How can I get my furniture?
When completing your purchase, simply schedule your pickup time at the appropriate warehouse location. Don’t have a truck? - No problem! Simply choose curbside delivery and our team will drop your furniture in the packaging directly in your driveway.
Where do you ship?
To offer you the best pricing, we deliver on our own trucks within approximately 35 miles of our stores. Simply enter your zip code in the “Delivery Options” field to make sure we deliver to your area.
I have a question about my order.
Feel free to use the chat feature on our website or visit the Contact Us page and reach us through one of those convenient options.
What are the customer support hours?
While we try to be accessible 24/7, there are a times of day and during Holidays that we may not be immediately accessible. We try our best to get back with you ASAP.
What happens if my furniture is damaged or defective?
You can reach us via the confirmation email from your order, which helps us verify the items purchased, or in case that is missing, send us a message through the chat feature or Contact Us page and we will work with you through the process.